Archive - Friday, 1 March 2002


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RSPCA query

LATELY, the RSPCA in Wales have noticed several letters in newspapers from members of the public, expressing disappointment with the service they received from the RSPCA.

After looking into some of the matters raised, we have concerns that some members of the public are not phoning the national number, but instead trying to find a local contact for the RSPCA.

By phoning the RSPCA's national number, the caller will automatically be put through to the society's call centre in Brecon.

A controller will assess the problem and either advise the caller on what best to do, or pass it on to an RSPCA inspector or animal collection officer.

If anyone has seen an injured animal or has concerns about its welfare, assess the situation before rushing to do anything.

Have all the facts clear, time, place, location and directions to location, and any other relevant information like description of the animal.

Having done all they can, then phone RSPCA's 24-hour helpline 08705 555 999.

E A Davies Address supplied