Archive - Thursday, 2 May 2002


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Good work

I HAVE BEEN registered with a NHS health practice in Station Road, Penarth, for about nine years. I have got to know two of the present doctors reasonably well. One is Dr N Shah, who I understand may be moving on from Penarth.

In the last six months, I have been a fairly regular visitor to the practice. While I would have to admit that there can be problems with the NHS and a shortage of time sometimes in consultations, doctors like Dr Shah seemed to make the best of this less than perfect organisational situations. I was impressed both by his professional manner and knowledge.

This doctor has been at the practice for a good five years.

I regard both him and Dr Williams at the same practice as having given me satisfactory medical attention even with the built-in structural deficiencies of the NHS, for which individual doctors can not take responsibility and against which limits of time and facilities they sometimes seem to struggle valiantly.

Also I offer a brief word of encouragement and appreciation for the receptionists at this practice who cope well and calmly with what, to me, would be an extremely stressful and pressured job.

I think it likely that I will not by any means be the only patient to miss Dr Shah when he leaves, and I would take the liberty of wishing him well in his future medical career.

Michael O'Neill Warley House Railway Terrace Penarth