RNIB Cymru has received £940k from the Big Lottery Fund which will be used for an innovative welfare rights service for people with sensory loss in Wales. The service is delighted with the funding and has been designed to address the barriers that people with sensory loss face ensuring access to information, support and advice is delivered when, how and where people need it.
This brand new service will go towards helping the hardest to reach most vulnerable people in Wales, tackling poverty, financial and social exclusion.
More than 5,000 people who have sight or hearing loss will get support to claim benefits they are entitled to and RNIB Cymru will deliver this service in partnership with Action on Hearing Loss Cymru, Sense Cymru and Deafblind Cymru.
The service has been designed by people with sensory loss and new advisors will help fill in forms, challenge benefits awards and decision and also be representing people at tribunals.
The service will be delivered digitally, on the phone, face to face and at home.
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