Penarth businesses are asked to become ‘Tourism Information Hubs'
4:53pm Tuesday 22nd October 2013 in Penarth news
THE Vale of Glamorgan Council - which controversially closed the local tourist information centre at Penarth Pier in March this year - is now asking local businesses to step into the breach instead and become what it calls 'Tourist Information Hubs'.
The council's Tourism Department says a scheme to encourage local businesses to apply to become what it calls tourist information hubs is "part of a project to revitalise information provision in the Vale".
When the Vale Council originally announced the closure of the Tourist Information Centre at Penarth Pier it said there had been a large drop in the number of enquiries handled at the pier (down from 28,391 in 1998 to 5,000 in 2012) and there were now "alternative ways of getting information to visitors".
The Council claimed it was more effective to place tourism literature in local guest houses, pubs and shops.
Meanwhile what it called Tourist Information Points which were just noticeboards were set up in Penarth Town Centre, the Pier and the Penarth Station.
These notice boards were not easy for wheelchair users to access, written only in English and Welsh - and, being inanimate objects, can't answer visitor's questions. Now it appears there's been a policy re-think.
The council says it is to receive funding for the new 'Tourist Information Hub' scheme through Capital Region Tourism and now wants to work with local businesses to set up a number of Local Tourist Information Hubs throughout the region, located in strategic areas accessible to visitors.